On these pages you can find out some more of the specifics about how we do business with you. If there is any information that isn’t here that you’d like to know, please don’t hesitate to get in touch with us.

Delivery: Sending plants by post isn’t always straightforward. It’s very important to us that plants arrive with their new owners as close as they were when they left us as possible. Find more details about how we ship, the timelines, and delivery involved in ordering plants with us.

Refunds & Returns: Hopefully you’ll be happy with your new plants and not need to know about our policy here. However we do want to make sure you’re completely happy. Please read the information here for more information about how we handle returns, refunds and cancellations.

Privacy Policy / Cookies Policy: This is the bits that rarely gets read, but in today’s world everyone who conducts business online owes it to their customers to be completely transparent about how we handle any personal data. Read here for the lowdown. You can also read about our cookies policy here.

Terms & Conditions: The smallprint – everything that doesn’t go anywhere else!