On these pages you can find out some more of the specifics about how we do business with you. If there is any information that isn’t here that you’d like to know please don’t hesitate to get in touch with us.

Delivery: It’s very important to us that plants arrive with their new owners as close as they were when they left us as possible. Find more details about how we deliver your order and the timelines involved here. 

Refunds & Returns: Hopefully you’ll be happy with your new plants and the information in this policy won’t be relevant to you. However even with the best of care and attention things outside of our control can occur that might leave you less than happy with the plants you’ve received. Please read the information here for more information about how we handle returns, refunds and cancellations.

Privacy Policy / Cookies Policy: These are the policies that rarely get read, but in today’s world everyone who runs a website owes it to their customers to be completely transparent about how we handle any personal data. Read here for the lowdown. You can also read about our cookies policy here.

Terms & Conditions: The smallprint – everything that doesn’t go anywhere else!